Terms of Service

1. Eligibility

You must be at least 18 (or the age of majority where you live) and able to form a binding contract. The Service is not directed to children under 13. You represent that the information you provide is accurate.

2. What the Service does

VoyageVault provides a phone number you add to a group text (“Group Chat”). Once added, it archives messages, media (photos, videos, audio, links), and location data shared in that Group Chat, organizes them in a private member dashboard, and lets authorized members search and ask AI-generated questions about that content. Features, availability, and pricing may change at any time.

3. Your responsibilities and consent

You are solely responsible for the lawfulness of adding VoyageVault to any Group Chat and for the content it archives. By adding the VoyageVault number, or inviting or enabling others, you represent and warrant that:

• you have the right and all necessary consents from every participant to record, archive, store, process, and share their messages, media, personal information, and location data;
• you have notified all participants that their messages and media are being archived by a third-party service;
• your use complies with all applicable laws, including wiretap / eavesdropping / one- and two-party-consent laws, the TCPA, CAN-SPAM, carrier/A2P 10DLC rules, and privacy laws (GDPR, UK GDPR, CCPA/CPRA where applicable); and
• you have rights to any content you upload or cause to be archived and it infringes no third-party rights.

You — not VoyageVault — decide to archive a conversation; VoyageVault acts at your direction as a passive tool. You assume all risk from that decision and will indemnify us for it (Section 14).

4. Accounts & security

Accounts are keyed to a phone number, verified by one-time SMS code. You are responsible for maintaining access to your number and for all activity under your account. Notify us at [SUPPORT EMAIL] of unauthorized use. We may suspend or terminate accounts at our discretion.

5. Messaging & opt-out

Message and data rates may apply; frequency varies. Reply STOP to opt out, HELP for help. Carriers are not liable for delayed or undelivered messages. You consent to service/transactional messages (login codes, receipts). You must not add the Service to any chat where a participant has not consented or has opted out.

6. Payments, subscriptions & refunds

• Pricing. Some features require payment: a one-time group-activation fee and/or a recurring “Pro” membership, as shown at checkout. Prices may change prospectively.
• Auto-renewal. Recurring subscriptions automatically renew at the then-current price until canceled; you authorize recurring charges.
• Processor. Payments are handled by Stripe under its terms; we do not store card data.
• Cancellation. Cancel anytime; it takes effect at the end of the current period.
• Refunds. Except where required by law, all fees are non-refundable.
• Gifting. If you pay for another person’s membership, you authorize the recurring charge until you cancel.
• You are responsible for applicable taxes. Fraudulent chargebacks may result in termination.

7. Your content & license

You and the Group Chat participants retain ownership of archived content (“User Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, index, create embeddings from, analyze, and display User Content solely to operate, secure, and improve the Service and to comply with law. We may use aggregated, de-identified data for analytics.

8. Acceptable use

You will not: use the Service without the consents in Section 3; archive or upload unlawful, infringing, harassing, or non-consensual content; reverse engineer, scrape, or overload the Service; resell it (beyond member invites); access data of groups you don’t belong to; or interfere with security. We may remove violating content.

9. AI features — no reliance

AI-generated output may be inaccurate, incomplete, or misleading. It is provided for convenience only, “as is,” with no warranty of accuracy. Do not rely on it for any important decision; verify independently.

10. Data retention & availability — no guarantee

We aim to retain content and keep the Service available, but we do not guarantee that content will be retained, backed up, error-free, or available. Marketing statements like “kept forever” describe intent, not a contractual guarantee. Keep your own copies of anything important. We are not liable for any loss or deletion of content.

11. Intellectual property

The Service, software, designs, logos, and the “VoyageVault” name are owned by us or our licensors. We grant you a limited, revocable, non-transferable license to use the Service per these Terms.

12. Suspension & termination

We may suspend or terminate access, or remove content, at any time, with or without notice, for any reason, including suspected violations or risk to the Service or others. Sections that should survive (including 3, 7, 9–17) survive termination.

13. Disclaimer of warranties

The Service is provided “as is” and “as available,” with all faults and without warranties of any kind, express, implied, or statutory, including merchantability, fitness for a particular purpose, title, non-infringement, and accuracy. We do not warrant the Service will be uninterrupted, secure, error-free, or that content will be preserved.

14. Indemnification

You will defend, indemnify, and hold harmless [COMPANY LEGAL NAME] and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from: your use of the Service; your archiving of, or failure to obtain consent for, any participant’s messages, media, or data; your User Content; your violation of these Terms or any law or third-party right; or any dispute between you and any participant or member.

15. Arbitration; class-action & jury waiver

• Informal first: contact [LEGAL EMAIL] and try to resolve informally for 30 days.
• Arbitration: disputes are resolved by final, binding individual arbitration (AAA Consumer Rules) seated in [COUNTY, STATE], not court — except individual small-claims matters.
• Class-action waiver: claims proceed only on an individual basis, not as a class or representative action.
• Jury waiver: to the extent a claim proceeds in court, you and we waive a jury trial.
• Opt-out: you may opt out within 30 days of first accepting these Terms by emailing [LEGAL EMAIL].

16. Limitation of liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for lost profits, data, goodwill, or content. Our total aggregate liability for all claims will not exceed the greater of (a) the amount you paid us in the 12 months before the claim, or (b) US $100.

17. Governing law & miscellaneous

These Terms are governed by the laws of the State of [STATE] and applicable U.S. federal law (including the Federal Arbitration Act); venue (subject to Section 15) is [COUNTY, STATE]. We may modify these Terms by posting an updated version; continued use constitutes acceptance. If any provision is unenforceable, the rest remains. These Terms (with the Privacy Policy) are the entire agreement. Contact: [SUPPORT EMAIL] · legal notices: [LEGAL EMAIL] / [MAILING ADDRESS].